These terms and conditions (Terms) apply to the online course Perinatal EMDR Made Practical — On Demand Training and any other continuing professional development course, program or training offered by Angela Chadwick trading as Angela Chadwick Psychology (Provider, we, us, our) (each a Course). By enrolling in or accessing a Course, you (the Participant, you, your) agree to be bound by these Terms.

These Terms are written in plain English. Please read them carefully before completing your enrolment. If anything is unclear, contact us at info@angelachadwickpsychology.com.au before enrolling.

1. About the Provider

Angela Chadwick is a Psychologist registered with the Psychology Board of Australia (AHPRA registration PSY0001816576) and trades as Angela Chadwick Psychology. The Provider develops and delivers professional development courses for qualified mental health practitioners, with a focus on the application of EMDR therapy in the perinatal context.

2. About the Course

Perinatal EMDR Made Practical is an on-demand, self-paced online Course. It is delivered as pre-recorded Content (which may include video, audio, slides, workbooks and other resources) accessed through a secure online platform.

Important: what this Course is and is not. This Course teaches the practical application of EMDR therapy to perinatal presentations. It assumes that you are already trained in EMDR therapy. It is not introductory EMDR training, it does not teach EMDR therapy from first principles, and it is not a substitute for accredited EMDR Basic Training. It is also not clinical supervision or individual consultation.

Course descriptions, learning objectives, indicative duration and any participation requirements are set out on the relevant Course listing. We may update Course Content from time to time to reflect current evidence, regulatory change or participant feedback (see clause 5.2).

3. Eligibility and prerequisites

Because the Course builds on existing EMDR training, there are prerequisites for enrolment. To enrol, you must:

• be a current registered health practitioner or recognised mental health professional: for example, a psychologist or other practitioner registered with the Australian Health Practitioner Regulation Agency (AHPRA); a Clinical member of the Psychotherapy and Counselling Federation of Australia (PACFA); a Level 3 or Level 4 member of the Australian Counselling Association (ACA); a professional member of ANZACATA; or a member of another recognised professional body whose scope of practice includes the delivery of psychological therapy; and

• have completed EMDR Basic Training accredited by the EMDR Association of Australia (EMDRAA), or an equivalent EMDRAA-recognised EMDR training.

Eligibility warranty. By enrolling, you warrant that you meet the above prerequisites and that the information you provide is true and current. We may ask you to provide evidence of your registration or membership and of your completed EMDR Basic Training at any time, before or after enrolment. If you do not meet the prerequisites, or any information you provide is incorrect or out of date, we may cancel your enrolment and suspend or terminate your access without refund.

It remains your responsibility to determine whether the Course is appropriate to your training, competence and scope of practice before enrolling.

4. The Course is not accredited or endorsed by EMDRAA

The Course is independent professional development. It is not accredited, endorsed, approved or sponsored by the EMDR Association of Australia (EMDRAA), the EMDR International Association (EMDRIA) or any other body. In particular, completing the Course:

• does not confer EMDR accreditation, certification or any ‘EMDR-trained’ or ‘EMDR Consultant’ status;

• does not count towards EMDRAA accreditation, re-accreditation or any EMDRAA credentialing pathway; and

• does not qualify you to practise EMDR therapy if you are not already trained and otherwise permitted to do so.

References to ‘EMDR’ describe the subject matter of the Course only and do not imply any affiliation with, or endorsement by, EMDRAA or EMDRIA.

5. Enrolment and access

5.1 Enrolment

Enrolment is completed online. Once you have registered and paid the applicable fee, you will receive confirmation with access details. Enrolment constitutes acceptance of these Terms and forms a binding agreement between you and the Provider.

5.2 Access period

Unless a different period is stated in the Course description, you will have ongoing access to the Course Content for as long as we continue to operate the Course and the platform on which it is hosted. ‘Ongoing’ or ‘lifetime’ access means access for the operating life of the Course. It does not mean access in perpetuity and does not survive discontinuation of the Course or the hosting platform.

We may update, vary or retire Course Content from time to time. Where we intend to retire the Course or withdraw access, we will give you reasonable prior notice by email and, where practical, an opportunity to download any materials you are permitted to retain. Unless stated in the Course description, we do not guarantee that future updated versions of the Course will be provided to you at no additional cost.

5.3 Technical requirements

You are responsible for ensuring you have a reliable internet connection and a device capable of accessing the platform. We are not responsible for any inability to access Content caused by your own technical issues.

6. Fees and payment

Course fees are published at the point of enrolment and are payable in full at the time of enrolment. All fees are stated in Australian dollars.

GST:  Fees are inclusive of GST and a tax invoice will be provided on request.

We may change Course fees at any time. A fee change will not affect an enrolment already confirmed and paid.

7. Cancellations and refunds

7.1 Refunds (on-demand Course)

Because the Course is delivered on demand and Content is made available to you immediately on enrolment:

• you may request a refund within 7 days of your purchase date if you are not satisfied with the Course;

• refund requests must be made in writing to info@angelachadwickpsychology.com.au, with your reason; and

• no refund will be issued once you have accessed more than 50% of the Course Content.

Approved refunds are processed within 10 business days using the original payment method. We may decline a refund request that does not meet these conditions, is fraudulent, or where you have breached these Terms.

7.2 Cancellation or withdrawal by the Provider

We may withdraw, suspend or discontinue the Course (for example, due to illness or unforeseen circumstances). If we discontinue the Course before you have had a reasonable opportunity to access the Content you paid for, you will receive a refund or pro-rata refund as appropriate.

7.3 Consumer guarantees

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) (ACL) that cannot be excluded (your Statutory Rights). If the Course is not provided with due care and skill, is not reasonably fit for a purpose you made known to us, or is not as described, you may be entitled to a remedy under the ACL, including a refund. The refund provisions in clause 7.1 are in addition to, and do not limit, your Statutory Rights.

8. CPD and certification

A certificate of completion can be provided on request. The Course may be relevant for continuing professional development (CPD), but CPD for this Course is self-directed and self-recorded.

No board or regulator pre-approves or accredits this Course for CPD. If you are a psychologist, you may self-record CPD for this activity in accordance with the CPD requirements of the Psychology Board of Australia; the Course is not endorsed by the Australian Psychological Society (APS). If you belong to another professional body (such as PACFA, ACA or ANZACATA), you are responsible for checking its CPD recognition and requirements. We do not guarantee that the Course will meet the specific CPD requirements of your registration, endorsement or employer. It is your responsibility to assess the relevance of the Course to your own CPD plan and to keep your own CPD records.

9. Intellectual property

All Course Content, including videos, audio, slides, handouts, workbooks, templates and any other resources (Course Materials), is the intellectual property of the Provider (or its licensors) and is protected by the Copyright Act 1968 (Cth). On enrolment, you are granted a limited, non-exclusive, non-transferable, personal licence to access and use the Course Materials for your own professional development only. You must not:

• reproduce, copy, distribute, share, publish or make available any Course Materials to any third party;

• record, screenshot, download (except where expressly permitted) or otherwise capture any part of the Course Content;

• use Course Materials for commercial purposes, including incorporating them into your own training, courses, supervision or publications; or

• share your login credentials or Course access with any other person, or remove or alter any copyright notice or proprietary marking.

A breach of this clause is a material breach of these Terms and may result in immediate termination of your access without refund, and we reserve the right to pursue legal remedies.

10. Disclaimers: educational purpose only

The Course is provided for professional development and educational purposes only. Participation does not create a psychologist–client relationship, a therapeutic relationship, a clinical supervision or consultation relationship, or any ongoing clinical relationship between you and the Provider. Course Content does not constitute:

• individual psychological, clinical, therapeutic, legal, financial or medical advice;

• clinical supervision or case consultation (which, if offered, is governed by separate terms); or

• a recommendation or endorsement of any particular clinical approach for any particular client.

Course Content is general in nature and prepared without knowledge of your individual circumstances or those of your clients. You must exercise your own independent professional judgment in applying anything from the Course to your practice.

11. Scope of practice and professional responsibility

You remain solely responsible for your own clinical practice. You acknowledge and agree that:

• you must at all times act within your own competence, training, registration and scope of practice;

• you remain bound by the codes, standards and guidelines of your own regulator and professional body, including (where applicable) the Psychology Board of Australia’s Code of conduct and professional competencies, AHPRA’s advertising and professional standards, and the ethical codes of PACFA, ACA or ANZACATA;

• you are responsible for deciding whether, when and how to apply any technique, protocol or approach discussed in the Course with any client, including assessing client suitability, risk and contraindications — which are especially important in the perinatal population, who may present with elevated risk;

• you are responsible for arranging your own clinical supervision or consultation, particularly where you are working at the edge of your competence; and

• EMDR therapy and its application to perinatal presentations is an evolving area of practice; you are responsible for ensuring that anything you apply remains consistent with current evidence and guidelines at the time you apply it.

12. No guarantee of outcomes or competence

We do not warrant or guarantee that completing the Course will make you competent to apply EMDR therapy, in the perinatal context or otherwise, or that any particular clinical or professional outcome will result. Course Content is provided on an ‘as is’ basis. Outcomes depend on your own training, judgment, participation and factors beyond our control.

13. Assumption of responsibility and indemnity

You accept sole responsibility for your clinical decisions and for the safety and care of your own clients. To the maximum extent permitted by law, you indemnify and will keep us indemnified against any claim, loss, liability, cost or expense (including reasonable legal costs) arising out of or in connection with:

• your application of any knowledge, technique or material from the Course to your own practice or clients;

• any breach by you of these Terms, including the eligibility and prerequisite warranties in clause 3; or

• any act or omission by you in the course of your own professional practice.

This indemnity does not apply to the extent a loss is caused by our own negligence or breach of these Terms, or to any liability that cannot be excluded under the ACL.

14. Limitation of liability

To the maximum extent permitted by law (and subject to clause 7.3 and your Statutory Rights), our total liability to you arising out of or in connection with the Course (whether in contract, tort, under statute or otherwise) is limited to the Course fee you paid. We are not liable for any:

• indirect, consequential or special loss;

• loss of income, revenue, profit, opportunity or data;

• loss arising from the clinical application of Course Content; or

• loss arising from technology failures, platform outages or circumstances beyond our reasonable control.

Where the ACL applies and our liability for failure to comply with a consumer guarantee cannot be excluded, our liability is limited (to the extent permitted) to re-supplying the services again or paying the cost of having them re-supplied.

15. Professional indemnity insurance

The Provider holds professional indemnity insurance. Details are available on request. If you are a registered health practitioner or a member of a professional body, you are responsible for maintaining your own professional indemnity insurance as required by your registration or membership. Participation in the Course does not extend the Provider’s insurance to you or your practice.

16. Privacy and data collection

We collect, use and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). When you enrol, we collect personal information such as your name, email address, professional registration or membership details, and payment information. We collect this information to process your enrolment and provide access to the Course, to verify your eligibility, to communicate with you about the Course, and to comply with our legal obligations.

We do not sell your personal information. We disclose it only where required or authorised by law, with your consent, or to service providers (such as payment processors and platform hosts) who are bound by equivalent privacy obligations. Where the platform or a service provider stores or processes information outside Australia, we take reasonable steps to ensure it is handled consistently with the APPs. We retain your information for as long as needed to provide the Course and to meet our legal obligations, and we will notify you of any eligible data breach in accordance with applicable law. You may request access to or correction of your personal information by contacting info@angelachadwickpsychology.com.au. Our full Privacy Policy is available on request.

17. Participant conduct

You agree to engage respectfully and professionally with the Provider and any other participants. You must not engage in discriminatory, harassing or offensive behaviour, disrupt the Course, share your access with others, or use the Course or any discussion forum to promote your own products or services without our consent. We may remove or suspend a Participant who breaches this clause, without refund.

18. Suspension and termination

We may suspend or terminate your access immediately if you breach these Terms (including the eligibility, intellectual property or conduct clauses), if your professional registration or membership is suspended, cancelled or made subject to conditions incompatible with participation, or if we are required to do so by law or a regulatory body. Where we terminate for your breach, no refund is payable. Where we terminate for a reason not attributable to your conduct, you will receive a fair refund for any portion of the Course you have not had a reasonable opportunity to access.

19. Complaints

If you have a complaint about the Course, please contact us at info@angelachadwickpsychology.com.au. We will acknowledge your complaint within 5 business days and aim to resolve it within 20 business days. If you remain dissatisfied, you may contact the Australian Health Practitioner Regulation Agency (www.ahpra.gov.au) regarding the Provider’s professional conduct, NSW Fair Trading (www.fairtrading.nsw.gov.au) regarding consumer rights, or the Australian Competition and Consumer Commission (www.accc.gov.au) regarding misleading or deceptive conduct.

20. Changes to these Terms

We may update these Terms from time to time. Material changes will be published at the point of enrolment or notified to enrolled Participants. The version of these Terms in effect at the time of your enrolment applies to that enrolment.

21. Governing law

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales and any courts that may hear appeals from them.

22. General

• Entire agreement: These Terms (with the relevant Course description and any supplementary terms we publish) are the entire agreement between you and the Provider in relation to the Course.

• Severability: If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force.

• Waiver: A failure by the Provider to exercise a right does not waive that right.

• Assignment: You may not transfer your enrolment to another person without our prior written consent. We may assign our rights and obligations to a successor or related entity.

• Notices: Notices may be given by email to us at info@angelachadwickpsychology.com.au, and to you at the address you provided at enrolment

Acknowledgement. By enrolling in the Course, you confirm that you have read and understood these Terms, that you meet the eligibility and prerequisite requirements in clause 3, and that you agree to be bound by these Terms.